No ravings fans? You’re a raving fool!
Attracting a loyal fan base is essential for any business looking to grow… THRIVE! Without a dedicated fan base, your business is missing out on loyal customers, and positive interaction which leads to positive word-of-mouth referrals which have the tendency for a knock-on effect and that effect is increased revenue! Do you know how to […]
RESPOND dammit, oh no, you’ve lost a sale!
Let’s face it, customers (including ourselves) expect quick and efficient responses! RESPONSIVENESS is KEY! We are living in a time, where everything is immediate and fast-paced and customers expect instant gratification! If your business doesn’t respond to their enquiries, questions, complaints and reviews promptly, chances are that they will simply take their business elsewhere! It’s […]
Your customer is speaking, are you listening?
As a business owner, you likely understand the importance of engaging with your customers and understanding their needs and wants. But are you truly listening to what they have to say? In today’s fast-paced digital world, it’s easier than ever for customers to share their thoughts and opinions about your brand, products, and services. They […]
I didn’t say thank you, what a fail
In the fast-paced world of business, it’s incredibly easy to get caught up in the everyday hustle and bustle and forget the small things that often make a huge impact on our customers and crew. One of those small things is saying “THANK YOU!” We get it, we’ve made that mistake too, but the gesture […]
It’s Trending – Check It Out!
We have briefly touched on the importance of creating and maintaining your Google Business Profile listing, but now is where we take an in-depth look into the good, the bad and the ugly! We briefly mentioned Google’s MAP PACK. Let’s get into that a little more, the Google MAP Pack is part of the Search […]
We live and die by our reputation – in business and in life.
What is a reputation? It’s the opinion of others about your characteristics and the way in which you conduct yourself, it’s what people say about you when you’re not in the room, and it has an enormous effect on your growth, career, and enhancement in business and in life. This one aspect can have catastrophic […]
5 Digital Marketing trends for 2023
What are the most important digital marketing trends we’ll likely see in 2023? Let’s take a look at 5 trends to look out for in 2023. This article will help you to keep your eye on the ball regarding the marketing trends you need to incorporate to keep ahead of the pack come 2023. Nobody […]
What is SEO and why is it so vital?
SEO means Search Engine Optimisation! To keep it short and sweet, if your website is optimised well, this in turn optimises your visibility online. You will rank higher on search engine results pages (aka Google), which means that more people will see your website, and your website traffic increases, improving your chances to supply your […]
CLICK FRAUD – What The “CLICK” Is It!?
Also called pay-per-click fraud, this fraud is done to increase an ad hosting website’s revenue or exhaust an advertiser’s ad budget! These sneaky cybercriminals use click fraud to boost malicious websites higher in search rankings in order to make them look legitimate! According to Imperva’s 2022 ‘Bad Bot’ report they estimate that “27.7% of all […]
Streamline your communication with WhatsApp for your Business
All of us at the cannect digital headquarters love WHATSAPP FOR BUSINESS! It has revolutionised the way businesses interact with their customers! It has successfully secured itself a predominant position in the digital landscape when it comes to communicating effortlessly, effectively and efficiently with your customers! If you are not already, you need to get with […]